NEWS AND OPINION > COVER STORY

Clothes Make the Man

Like Jack and his magic beanstalk, Urban Outfitters President Richard Hayne turned a few hippie beans into a hip $700 million retail empire.

By Jonathan Valania
Add Comment Add Comment | Comments: 11 | Posted Jun. 11, 2003

There is, perhaps, no more efficient way to remind yourself that you are no longer 22 than to walk the aisles of Urban Outfitters. For the postcollegiate slackerati it is a mecca of precisely modulated urban hipster cool, a time-warp thrift store aesthetic filtered through a retrograde prism of detached irony and kitsch--proof positive of the fashion adage that everything, no matter how uncool, comes back into style eventually.

This is readily apparent to anyone old enough to remember when most of these styles were cool for the first time. Rule of thumb: It takes only 20 years to rehabilitate even the most heinous fashion travesty back into must-have chic.

As of last week, Urban Outfitters was rocking a late '70s, early '80s zeitgeist--somewhere between the feathered hair Camaro summer of That '70s Show and the New Wave striped shirt Martha Quinn-ness of early MTV.

There are the straight-out-of-the-time-capsule T-shirts emblazoned with slogans like "Jive Turkey," "Death Before Disco" and "Atari." There are the old-school Pumas, Adidas and Tigers in a dozen shades of retro. There are kitschy toys like Mr. Potatohead and Bubble Monkey, Run-D.M.C. action figures and the DeLorean time machine car from Back to the Future--some assembly required.

There are de rigueur fashion accessories like mesh-back Pabst Blue Ribbon trucker caps, bucket hats, chrome-studded belts and thick leather wristbands. For the boys, there are $69 distressed low-rider denim flares and button-down summer shirts last seen on Greg Brady.

For the girls, there are Dr. Scholl's slides, MIA since the Carter administration. There are bright-colored tank tops with white trash nudge-and-wink slogans like "JUGTOWN PENNSYLVANIA" and "FRENCH LICK INDIANA." There are floppy '70s-style halter tops, '80s cropped parachute pants and Muppets panties emblazoned with the visages of Kermit and Miss Piggy.

The interior of the flagship store at 17th and Walnut streets is stylized to evoke what can only be described as janitorial chic: exposed brick, scraped plaster walls and low-hanging ventilation ducts. Everything is illuminated by the soft glow of warehouse loft light fixtures. All the merchandise is displayed against pegboard backdrops faintly reminiscent of ye olde family rec room or dad's workshop. And piped in over the sound system is the jarring electro clatter of Peanut Butter Wolf's oh-so-appropriately titled album Badmeaningood.


YET DESPITE ITS SLACKER AURA and carefully calibrated antiestablishmentarian cachet, Urban Outfitters Inc. is in fact a very Establishment, hypercapitalist multinational retail concern with 51 stores in North America and flagship locations in London, Dublin and Glasgow.

Urban Outfitters also owns and operates 40 Anthropologie stores (the 41st store opens this Friday), which peddle a variety of upscale apparel and housewares to women aged 30 to 45. The company also markets a wholesale line of housewares and apparel called Free People to approximately 1,100 retail clients.

In fiscal year 2003, a year when most retailers' bottom lines crapped out, Urban Outfitters opened 13 new stores and posted a company record of $423 million in sales--with net profits jumping up a whopping 83 percent over the previous year to $27.4 million.

But the difference between stage-crafted storefront image and corporate reality doesn't end there. It extends all the way to the top, to the man who built the company from scratch--Richard Hayne, Urban Outfitters' president and founder.

While the typical Urban Outfitters shopper is likely to be liberal-minded--as is the province and privilege of youth--the fiftysomething Hayne is mom-and-apple-pie conservative. He and his wife Margaret have contributed $13,150 to the campaign coffers of Paleolithic right-wing Republican Sen. Rick Santorum and his Political Action Committee over the years.

Hayne, who would prefer this fact not appear in this story, did not always tilt hard to the right. In fact, he and the retail concern he founded came of age in the heady, longhaired lefty crucible of the '60s. Back then he was vehemently opposed to the Vietnam War, the Nixon administration that perpetrated it and the big business military-industrial complex that financed it.

The times, however, have a-changed.


"Hi, this is Judy in the woods," says the voice on the answering machine at the Poconos summer home of Judy Wicks, owner and operator of the White Dog Cafe, a homey restaurant/bar in University City, and of the adjoining artsy gift shop called the Black Cat. Wicks is a prominent local businesswoman and a diehard liberal activist. She's also the co-founder of Urban Outfitters and the former wife of Richard Hayne.

Judy met Dick back in the fifth grade in Ingomar, Pa., a sleepy hamlet just north of Pittsburgh. Judy was taken by Dick's prowess on the softball diamond, and the two soon became grade school sweethearts. But by the seventh grade their puppy love romance, such as it was, had petered out.

The years passed, and eventually Judy left for Lake Erie College in Ohio, while Dick enrolled at Lehigh University in Bethlehem, Pa., where he studied anthropology.

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COMMENTS

Comments 1 - 11 of 11
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1. AC said... on Oct 5, 2008 at 06:25PM

“Dear BK, I think you missed the point of this article being an honest portrayal of a man who has abandoned his ideals (if they were ever there) to pure and blatant consumerism-- I don't think any of the things in this article are mean or cruel to Richard, only true. It's important to stay true to an interview.”

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2. BK said... on Jul 6, 2008 at 08:25PM

“I think Richard Hayne is a wonderful man. Urban Outfitters is an amazing store, and it is frustrating that you only have such negative things to say. It would have been nice if you had at least said a few good things about him. You are a good writer but maybe you should be more open minded and not just focus on what is bad or wrong about someone or something.”

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3. kirsch said... on Jul 9, 2008 at 02:11PM

“i wonder why it is that urban outfitters has now decided to put notebook pads with catholic saints containing duragatory captions on them... like calling one of the female saints a bitch...is this part of the stay hip”

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4. jy said... on Feb 28, 2009 at 08:26AM

“well i dont agree with most of you mr. hayne is a great man he made my dad and the rest of my family happy my dad works for him he is the sweetiest man he is soo nice”

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5. dee said... on Feb 7, 2009 at 11:14AM

“i cannot agree as a former employee...”

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6. Dee said... on Feb 7, 2009 at 11:11AM

“This is a wonderful article. thank you for writing about Urban.Good to know these things. No one is too "big" to fall... it just takes time.”

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7. Diana said... on Feb 1, 2009 at 04:42PM

“Amazing that Hayne decried having to pay AMERICAN workers good wages because it would make their clothing too expensive for Americans, and yet he operates Anthropologie, which sells dresses worth about $8 dollars, for $300. dollars. Guess the retailers like him are getting their come-uppance. I'd predicted last year that the steady stream of offshoring not only clothing construction, but fabric itself (all in the name of BIG profits) would come back and bite them on the behinds. Guess what? When American consumers stop buying on credit (which they have stopped doing), and they no longer have wage-earner jobs (all been shipped overseas in the name of shareholder profits), then who the heck is going to buy your overpriced merchandise? Basic economics always trumps basic greed. I'll never shop in those stores again. ”

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8. Debi Colbert said... on Feb 13, 2009 at 12:47PM

“Looking for a vest I purchased in St. Louis Missouri. It is a medium grey stone washed vest with collar has reinstones and crochet lace at the bottom Urban 1987”

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9. matea said... on Jan 28, 2009 at 07:14PM

“im with AC on this. it just sounds like an honest portrayal. no B.S. like usual. honestly its kind of sad that there are not other large scale clothing chains that don't feed some fat old republican man at the top”

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10. Green Card said... on Jun 22, 2009 at 01:59PM

“The annual USA Diversity Visa Green Card Lottery makes 55,000 diversity immigrant visas (green cards) available every year to persons who meet two basic eligibility requirements. Participation in the US Green Card Lottery program is open to all individuals worldwide who meet these two basic entry requirements. www.usadiversitylottery.com”

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11. Anonymous said... on Jul 1, 2009 at 12:01PM

“I don't know why you think it's the Republicans that are fat cats, who's taking over big business in America and giving them billions of dollars.. the democrats. That's the progressive way. They are taking over the economy-energy, health care, cars, banks. They will control every aspect of our lives. He better hurry up and make as much money as he can , times a ticking faster everyday. With Al Franken now in don't blink because you'll miss the switch from liberty to tyranny.”

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