City's Cameras Not a Pretty Picture

Three years and $14M later, the city ends its video-support contract with Unisys. Now what?

By Aaron Kase
Add Comment Add Comment | Comments: 7 | Posted Aug. 10, 2010

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Ever feel like you’re being watched?

Pick your nose, jaywalk or buy a dime on the street at your own peril because shops, banks, gas stations and other establishments have blanketed the city with video surveillance, not to mention the cameras at traffic lights, highways, toll booths and mounted on planes that search for speeders from above. As soon as you step out of your door, rest assured that someone is watching.

But not the police.

After three years and $14 million, the Philadelphia Police Department’s camera system still doesn’t work properly. There are 208 police cameras in various hotspots around the city, hanging from streetlights or light poles. But as of last week, 46 cameras remain nonfunctional, says Joe James, the city’s deputy chief information officer. Those 46 are covered in plastic garbage bags, exactly as useful as the bags’ normal contents.

The city’s original plan called for 250 cameras to be up and running by the end of 2008, with an option for an additional 250 for 2009. The Blue Bell, Pa.-based IT firm Unisys was contracted for the installation, maintenance and support of the video system. But technical problems plagued the project from the start, and last November the city quietly ended its contract with Unisys. Workers from the city’s Division of Technology have taken over efforts to get the system up and running. After shelling out more than $13 million to Unisys for work that still hasn’t been completed, the city figures it can get the job done by itself.

The reason for all the delays, city officials say, is the original design of the network was based on the faulty assumption that wireless technology could carry the data from cameras to police headquarters.

“At first it was supposed to be a totally wireless system,” says Deputy Police Commissioner Jack Gaittens. “Then we found out that we just couldn’t because of size of buildings and city infrastructure.”

“This was fairly new, virgin territory,” James adds. “No one had done a new, wireless scale they were proposing. It was based on engineering, not a real proven solid track record.”

The wireless network could not handle the bandwidth the cameras needed, and the signal was often blocked by the El structure and downtown buildings. To handle the system’s demands, an expensive, physical fiber-optic network needed to be installed.

“We have to run fiber-optic cabling to cameras, have to install switching and fiber out in the field,” James says. “It takes people, time and equipment to get all that stuff done.”

However, since most of the cameras are already in place, James says the city could lay the remaining cable itself, so it canceled the contract with Unisys. “The more we got involved first hand, I just thought it was easier for us to do,” James says. “We stopped their work around 23rd of November.”

Unisys declined to comment on the matter and referred all questions to James.

The city’s original contract with Unisys signed in 2007 was for $8 million, but eventually ballooned to more than $13 million. This year, James says the city has an additional $1 million budgeted for the project, all of which can go toward equipment and software since the DOT employees doing the work are already on the city payroll.

“They’re coming online every day,” James says of the cameras. In fact, 10 have been brought online since mid-June. James projects that all cameras will work by November, although the city made the same claim last year—and the year before.

The cameras should be a valuable tool for law enforcement. Video recordings have been an ever-increasing component of police investigations, notably in the Sabina Rose O’Donnell case, when a Northern Liberties waitress was found raped and murdered in early June. Footage captured from a number of private security cameras helped identify suspect Donte Johnson.

There hasn’t been such a high-profile capture yet using the city’s own camera system, although the police do claim positive IDs on shootings, burglaries and other crimes.

“It’s not the end of all; just another tool,” says PPD Lieutenant Tom Woltemate, a 29-year veteran who runs the camera room at the Roundhouse. “Everything helps.” He says it’s too early in the cameras’ deployment to provide numbers on how many criminal cases they have affected.

One huge screen in the front of the camera room shows 16 live images at once, while a handful of officers watch dozens of other monitors that can call up any one of the functioning cameras. Officers use joysticks to pan, tilt and zoom, rendering small signs down the street easily viewable.

The cameras are scattered throughout the city, placed in areas requested by district captains. “They know where crime patterns are,” Gaittens says. North Broad Street is well-covered, with one or two cameras placed at every intersection through Temple’s campus, and others on side streets from 12th to 16th. Other heavily monitored areas around the city include Sixth Street in Northern Liberties and the 52nd Street commercial corridor in West Philly.

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Comments 1 - 7 of 7
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1. hehe said... on Aug 11, 2010 at 02:30AM

“I love this story”

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2. DROPed Currupt City Council said... on Aug 11, 2010 at 01:45PM

“How much more can we rape the citizens of Philly for? Let's pass some more legislation and see. We're City council. Voters are too dumb to vote us out!!!”

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3. pete said... on Aug 11, 2010 at 05:56PM

“Cameras are great, more more more, everywhere.
As a person who has been robbed a handful of times
I could not agree more with camera surveillance
saturating the city for the maintenance of law and order.
Lets cut the PC ,"civil rights" crap out and start solving
problems with brutal efficiency.”

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4. fire city hall said... on Aug 12, 2010 at 03:43PM

“lets put cameras in front of all of the elected people , lets watch them 24hrs a day. people dont be slow the cameras arent to deter crime , they are there to control the people, with cameras, you dont need cops,lets follow ed rendell, nutter, city council, state senate, city, commissoners, stop beliving them, they are the reason the city and country is now third world, we must vote out every polotician that has served more than 2 terms”

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5. tnieves said... on Aug 31, 2010 at 01:00PM

“wow, so thats it?”

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6. Anonymous said... on Jun 22, 2012 at 08:56AM

“Someone should go an hour north an check out the City of Allentown's video surveillance system. 110 wireless HD PTZ Cameras successfuly functioning on a project that began in 2007.
The company that won that project beat out Unysis for this project in 2007, and as a resident of Allentown, I am very thankful.”

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7. GlanceInto said... on Dec 12, 2012 at 09:30AM

“This is such a crock. WIreless camera technology is 100% available, affordable, and reliable. Laying down fiber and more wires to support these cameras is such an incredible waste of money, time, and resources. Like "Anonymous" stated, ALlentown and several other cities have successfully contracted out their camera surveillance systems with success. $14 million is so incredibly ridiculous! It is 2012 - everything streams video over wireless wifi/cellular/broadband networks. This is a JOKE.”


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