| | Home run: The five people who still live here have until Aug. 10 to move out (photo by: Michael Persico). | Living on the Edge
Loose oversight of personal care homes jeopardizes the most vulnerable. by Liz Spikol

It’s been a rough week or so for residents of Ivy Ridge personal care home. Ivy
Ridge’s owner Rosalind Lavin agreed to a settlement that banned her from owning and
operating such facilities. While Lavin luxuriated on her Villanova estate, the people in
her homes—Ivy Ridge and three others—lived in squalor.
U.S. attorney Patrick Meehan said the conditions were “grossly inadequate” and
“appalling.” There wasn’t enough food. Medications weren’t distributed. The sheets were
dirty. The Daily News reported, “Lavin or her managers allow[ed]
residents to lie in vomit or feces for days, unattended.”
So it was good to see Lavin get her walking papers. But practically speaking, things
quickly got dicey. On June 12 the five remaining residents of Ivy Ridge received a
letter from the city’s Department of Licenses and Inspections (L&I) telling them
to vacate within 24 hours.
The abrupt action sent Lisa Faulkner of the We CARE advocacy project into overdrive.
She called L&I to explain these people could be out on the street unless they
had more time. L&I backed down, saying the letter had been sent in error, and
that in fact residents have until Aug. 10 to relocate.
So now the appalling and illegal conditions are apparently good enough for another
month or so.
There are plenty of marginalized people in Philadelphia. Most of us think we
know who they are.
They’re poor. They’re old. They’re disabled. They live in neighborhoods with abandoned
buildings and crack vials on the sidewalks. We picture sad faces and broken spirits.
But the truth isn’t that simple. The people who live in Pennsylvania’s 1,500 personal
care homes (PCH) are a mixed group—young and old, white and black, disabled and
able-bodied. Many of them do have mental illnesses or physical restrictions, but they
also have senses of humor, favorite books, ideas about politics and the desire to make
their lives better.
I knew a woman who lived in a PCH who had a very rich sense of her sexuality. I knew
another who was most delighted when someone did her hair. I knew another who was a
college grad. What they had in common was simply being vulnerable at a certain time in
their lives.
In the 1990s I was receiving disability benefits and needed assistance with meals and
medications. Lucky for me, when the bottom totally dropped, I ended up living with my
parents. But not everyone has a family member willing or able to take them in. Sometimes
a PCH is the only option.
And that’s where the problems come in.
Most PCH residents get just $60 a month allowance for medication, transportation and
anything else not provided by the PCH. This amount hasn’t changed since 1993.
In theory, the homes provide three meals a day, laundry service and other basic
necessities. But it doesn’t always happen. I’ve seen people become overjoyed at the
prospect of getting a new toothbrush for free. They can’t afford to buy their own
hygiene products, and they’re not getting them from the PCH.
There’s also the food. Meals of hot dog and beans, or chicken strips or bologna and
mayonnaise. Dietary restrictions? Metabolic issues? You’re out of luck.
Lisa Faulkner says the poor conditions aren’t always the fault of the PCH.
“It’s a combination of factors. Yes, you do have some homes that are paying themselves
first [with residents’ money]. But the system turns them into criminals. Many of them
started out of the goodness of their hearts, but they don’t have support.”
One home in West Philadelphia was cited for 18 violations a few months ago. These
included not having medication evaluations for residents, having undated medication
bottles, and stopping a resident’s medication without any written evidence from a
prescribing doctor.
The home has no second exit on one floor, and no plans to build one. Yet it continues
to operate, having received another provisional license from the Department of Public
Welfare (DPW).
DPW spokesperson Anne Bale says, “We don’t issue provisional licenses lightly. It
means we have serious health and safety concerns for residents of a particular
facility.”
At the same time, she says, “The licenses don’t necessarily have massive
repercussions. But it means we’re going to monitor [the facilities that receive them]
more closely. Some violations are very little—while still important—like there aren’t
enough paper towels. At the same time a lot of little violations can add up to really
big problems.”
Bale says family members need to do research before they place a relative. But what
about people without family? “It’s a tough situation, no doubt,” she says.
Faulkner says the problem is a lack of affordable supportive housing. “A
personal care home will have a resident with a mental illness, and they know that,” she
says. “But when he goes through a crisis, they want to get rid of him because they’re
not equipped to handle that. So the person gets a 30-day notice and gets another
placement to another PCH.”
Why? Because there’s nowhere else for him to go.
Rosalind Lavin and Ivy Ridge landed on the cover of the Daily News
last week. There are plenty of other PCHs with violations—perhaps not as large as
Lavin’s—that compromise quality of life significantly.
The DPW’s Anne Bale says, “We hear it both ways. Some people say we’re not strict
enough. Some people say we’re too strict. We follow the law.” One has to question the
efficacy and merit of laws that would let thousands of people live in such poor
conditions.
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